Tuesday 3 March 2009

Problem Analysis

How to... Resolve Conflicts At Work

Who needs to know?
People who are dealing with conflicts or bullies in the work environment. (Workers annoyed by other colleagues)

What do they need to know?
They need to learn to approach the conflict in a suitable manner, as not to worsen the situation.

Why do they need to know? (What are you aiming to achieve by informing them)
So their time at work is a lot more enjoyable. Or atleast a little more tolerable.

What will they respond to? (What do they watch, buy, see, complain about etc.)
Motivation Posters, Information leaflets. Amusing slogans?

Where do they go? (What forms of communication do they come into contact with)
Internet - Blogs
Magazines
Posters
Work Place
Job center

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